Stephensons Solicitors LLP: “We register all Wills. It’s good for our firm and our clients value the protection..”June 26th, 2014
Stephensons Solicitors LLP is a full service law firm with offices in Altrincham, Bolton, Leigh, London, Manchester, St Helens and Wigan. Rob Gore, now Wills & Probate Partner, took the decision to join Certainty, as a Founding member, back in 2009.
Rob says “in 2009 Certainty was a ‘good idea’ but had not yet achieved any real recognition, endorsement or credibility. Joining did involve a ‘leap of faith’ at the time but we could see that the services were designed to assist our Wills & Probate work and clients, and we liked the idea of the marketing functions as well”.
Since then, Certainty services have become standard process for thousands of practitioners around the UK with Will registration and Will search, in particular, adopted as routine functions to protect the law firm, testator, executors, loved ones and beneficiaries.
Rob continues “Will Registration is an important part of our Will package. We have integrated it into our service, including it as part of the Will price. Client’s can opt out of the service if they wish but no-one does. Why would they? It is a simple, confidential process designed to protect all stakeholders of the Will. We know that, sometimes, an original Will is difficult to trace for many reasons and Will registration is a simple precautionary measure to guard against that. Stephensons regard this as best practice and Professional Indemnity providers see it as good risk management. We register all Wills. It’s good for our firm and our clients value the protection”.
Understandably solicitors are keen to protect client privacy and confidentiality. Some have raised concerns over this issue in relation to Will registration saying “but my client will not want their Will accessible to anyone who wishes to search the National system”. This is not how Certainty works. Rob says “Will registration generates an encrypted, secure record of where the Will is. We always keep the original, registration just records location. When a search takes place, Certainty does not disclose any information to the searcher, rather they inform us of the search, providing us with the searchers details, so that we can take the next step”.
Finally, Rob says “we see Will registration as a simple, effective process to look after the Will, the testator, their family, executors and beneficiaries”.
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